For example, any user in a project or team can delete the project/team and put it in the trash! It’s not hard to recover, but still, poor functionality. You can’t lock certain things on the app or have any admin control. You just make lists of to-dos and assign them but there isn’t any conditional functions or order to it. There isn’t really anyway to set up workflows. People are constantly double texting, and it sends a notification for each message. My biggest problem is that you can’t silence group pings (chats). There really isn’t any customization at all. creating tasks and assigning them are easy as well, however it is a bit simple. I’ve been using Basecamp with my company for 3 years or so. You never know what you had until it’s gone.Įasy to use but no product updates in 3 years It’s why those that leave end up coming back and sticking with us the second time around. It’s why teams that sometimes leave in search of “more power” end up slamming into the consequences of over-powered software: Complexity. Not on separate platforms scattered in various places, but all intuitively organized in one centralized place where everyone can work together.īasecamp’s intentionally simple by design. Perfected and pressure-tested by hundreds of thousands of teams on millions of projects, Basecamp’s the gold standard for a simpler, superior version of project management.īasecamp works because it’s the easiest place for everyone in every role to put the stuff, work on the stuff, discuss the stuff, decide on the stuff, and deliver the stuff that makes up every project. For nearly two decades, we’ve continually refined a unique set of tools and methods to fundamentally reduce complexity, and make project management more of a joy and less of a chore. Unfortunately, lots of software makes it worse by over-complicating things. Managing people and projects under pressure is tough enough. I’m afraid the few nice features it has will not be able to save it from its overall lack of functionality, lack of flexibility, lack of integration, and high cost.The refreshingly simple, and remarkably effective, project management platform. This allows the user to custom-build solutions that are better suited to their business model and workflow - rather than having to change their processes to fit a stubbornly limited tool.īasecamp is an expensive, outdated tool, based on a lazy development philosophy that has not stood the test of time. But most importantly all the new generation of online tools - like Coda.io, Monday and Notion - have a philosophy of being flexible, feature-full and good integration with external tools. When we look at tools like Plutio - with built-in project management, light CRM, as well as proposal and invoice management - at a fraction of the cost of Basecamp, we start to feel the difference. No, that would be ‘too much’ under the Basecamp ethos. And just forget about any functionality at all that is not squarely related to ticking off tasks in a project - like a built-in address book, or even cost-measuring. Integration with external tools - like Gitlab - is a chore, and will often require hand-coding of an api bot. There’s no in-document commenting, there is no easy, integrated calendar, getting clients and suppliers to participate in projects is cumbersome - compared to Notes, Airtable or even Quip. Chat doesn’t have video or screen-sharing, so you’ll eventually have to go back to Slack, or Skype. In fact, the more you use Basecamp, the more the lack of features and functionality start to weight you down. Do you need to see an overview of where your 10 projects are? Sorry, there’s no general overview. ‘Give them as little as possible’ is what we have here., with even features that are nowadays considered ‘basic’ in any project management software being absent.ĭo you want a Gantt chart to see task dependencies and date slides? Sorry, there’s no Gantt chart, and no task dependency. You’d think that for a product with 15 years of experience in the marketplace, they’d be able to offer a flexible, adaptable tool, with modular features that could be hand-selected to suit a wide variety of teams and use-cases. Unfortunately, the company has a well-known philosophy of ‘underwhelming users’, and consistently ‘delivering less’ than what is asked. The features the app does have are good, and reliable. Being able to upload project files and do some basic version-control in-app is also handy. The built-in team chat is solid and reliable. Their online text editor is well thought-out, producing online documents that are easy to read. For most small teams, this is significantly more than their competitors, for significantly less features.īasecamp is a nice app, with features that show maturity and refinement. It is subscription-ware, costing a minimum of $100/month.
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